It gives me immense pleasure to head the office of the Principal Controller of Defence Accounts (Officers) whose main objective is accurate and prompt payment of due entitlements of Army Officers. I take this opportunity to assure all Army Officers that our sole concern is to mitigate their financial worries and queries so that they can carry out their duties smoothly.
During last year, we have taken many initiatives to keep the officers well informed about their entitlements. The officers once registered themselves for login in our website, can get all the information pertaining to pay and allowances including receipt of claims till remittance to Bankers on a click of the mouse. In our endeavour to reduce the usage of paper, we are uploading digitally signed copies of Form 16, DSOP Fund Annual Statements, etc. We have also equipped our office staff with maximum data on their computers so that they can answer queries of officers without difficulty. We have put all possible answers to Frequently Asked Questions on our website. Officers may refer to them to find answers in the website itself.
We have introduced online submission of rent and allied charges through “Project Bhawan” from all AO GEs / AAO BSOs to enable quick adjustment. Another major step has been the introduction of Online Grievance Management System. 99% of the grievances received from officer’s website account are replied immediately. This office is developing a system for processing the Part II orders on a real-time basis by aiming it’s online receipt from the units, by the year end.
We have also implemented the landmark judgement of Hon’ble Supreme Court on Rank Pay matters, popularly known as “Maj. Dhanapalan case”. We have achieved the mammoth task of pay revision and calculation of arrears spread over a period of 27 years to around 25,000 serving as well as retired officers. I regret to state that inspite of our all out efforts to obtain bank details and even by writing to the addresses extracted from officer’s case files, bank details have not been received in many cases to remit the arrears in their bank accounts.
We have been working on issuance of revised LPC-cum-Data sheets in affected cases for revision of pension to PCDA(P) Allahabad and also on pay revision of officers where data of appx. 9000 retired officers (in addition to 25000 officers mentioned above) is received from DGMP, AHQrs. There may be discontentment amongst the officers as the quantum of arrears received is much less than the expected. The possible reasons may be
- Some officers reaching to the maximum of the pay scale immediately after 01/01/1986 (the effective date of pay revision) due to their fast career progressions on completion of qualifying service. Though the pay of batch mates fixed at the same stage as on 01/01/1986, some of them promoted to higher ranks earlier than their batch mates and drawn more pay of promoted rank earlier.
- In certain cases, the revised pay on the date of promotion, becomes equal to the pay fixed earlier, resulting no arrears.
- Pay earlier revised after deducting rank pay was not necessarily at the next immediate stage of pay scale, but was fixed to the minimum of the rank. Hence there is very little hike/difference now in pay stage when actually rank pay is not deducted from emoluments.
We are always keeping officers informed about the status of the work by frequent updation of PCDA(O) website and their queries resolved as and when received. I am hopeful that with your continuous support and good wishes, this office will continue to do better to provide the “Service to the Services”.
(M. A. LINCOLN)